So, you're interested in our Customer Satisfaction Surveys...
Here's an example of our Midnight skin. Simply click the continue button to explore the various question types and design options available to DigiDesk customers
Here's an example of our Midnight skin. Simply click the continue button to explore the various question types and design options available to DigiDesk customers
Here's an example of a Multiple Choice question (measuring CES on a 1-7 scale), whereby low scores trigger a conditional question... *
Here's another example of a Multiple Choice question, this time providing a simple Yes / No alternative. *
Multiple-choice questions also let you specify how many answers to select - e.g Which 2 answers best describe the reason for your interest? *
And here's our multiple-choice 'Ranking' question. e.g In order of priority; which 3 are you looking for in a cloud contact centre solution? *
Here's a free-text option to help capture lower-level customer feedback, etc. Why not tell us what you think about the survey designs?
Thankyou, you will no longer receive any survey requests from us
Knowing a customer's unhappy is one thing... Understanding why is another! Conditional logic helps to deliver more insightful surveys. *